TeleGiro Cookie Policy

Last Updated: March 2026

Introduction

At TeleGiro, Inc. ("TeleGiro," "we," "us," or "our"), we use cookies and similar technologies on our website (www.telegiro.com), mobile applications, and digital financial services platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use our mobile applications. They allow our platform to recognize your device and remember information about your visit, such as your preferences, settings, and session information.

Cookie Retention

Some cookies are session-based and expire when you close your browser. Others may remain on your device for longer periods depending on their purpose, such as remembering your preferences or supporting security features. The specific duration of each cookie is shown in the tables below.

How We Use Cookies

We use cookies for the following purposes:

1. Essential Cookies

These cookies are necessary for our platform to function properly and cannot be switched off. They enable core functionality including security, authentication, and payment processing.

Cookie Name

Cookie Value

Purpose

Duration

TeleGiroGUID

Device info

Identifies trusted devices for secure access

1 year

TeleGiroUser

Encrypted email

Maintains your secure login session

Session

SessionToken

Unique token

Secures your banking session

24 hours

_RequestVerificationToken

Unique Token

Protects against CSRF attacks

Session

2. Banking & Payment Services Cookies

These cookies are essential for providing our digital wallet and payment services through our partnership with Checkbook Inc.

Cookie Name

Cookie Value

Purpose

Duration

checkbook_session

Session ID

Maintains Checkbook API connection

Session

wallet_id

Encrypted wallet ID

Identifies your digital wallet

1 year

payment_preferences

Payment settings

Remembers preferred payment methods

6 months

transaction_token

Transaction ID

Tracks payment processing status

7 days

ach_verification

Verification status

ACH account verification status

90 days

3. Security & Compliance Cookies

These cookies help us meet regulatory requirements and protect your account from fraud.

Cookie Name

Cookie Value

Purpose

Duration

mfa_token

Auth token

Multi-factor authentication

30 days

compliance_status

Compliance flags

BSA/AML compliance verification

90 days

fraud_score

Risk assessment

Fraud prevention monitoring

Session

identity_verified

Verification status

Identity verification for FinCEN

1 year

device_fingerprint

Device signature

Device recognition for security

6 months

4. Functionality and Personalization Cookies

Cookie Name

Cookie Value

Purpose

Duration

_culture

Language code

Language preference

1 year

timezone_offset

Time zone

Local time display for transactions

1 year

ui_preferences

UI settings

Dashboard customization

6 months

notification_prefs

Alert settings

Transaction notification preferences

1 year

5. Analytics and Performance Cookies

Analytics cookies may include services such as Google Analytics or similar providers used to measure performance and improve user experience. These cookies help us understand how you use our services and improve our platform.

Cookie Name

Cookie Value

Purpose

Duration

_ga

Google Analytics ID

Usage analytics

2 years

_gid

Google Analytics ID

Session analytics

24 hours

transaction_analytics

Usage patterns

Payment service analytics

30 days

banking_metrics

Feature usage

Digital wallet usage metrics

90 days

6. Third-Party Service Cookies

We work with trusted partners to provide our services. These partners may set their own cookies:

Your Cookie Choices

Essential Cookies

Essential cookies required for banking and payment services cannot be disabled while using our platform. Disabling these cookies will prevent you from accessing your account and conducting financial transactions.

Non-Essential Cookies

You can manage non-essential cookies through:

  1. Browser Settings: Modify your browser settings to accept or reject non-essential cookies
  2. Device Settings: Change privacy settings on mobile devices
  3. Cookie Preferences: Use our cookie preference center (available upon login)

Legal Basis for Cookie Use

Updates to This Policy

We may update this Cookie Policy to reflect changes in our services or technology, new regulatory requirements, or security enhancements. Updates become effective upon posting to our website.

Contact Information

Email: privacy@telegiro.com

Phone: (323) 546-9392

TeleGiro, Inc.

5201 Waterford District Drive, 9th Floor

Miami, Florida 33126

TeleGiro, Inc. — Licensed Money Transmitter | Not a Bank

Florida License #FT230000431 | New Jersey License #2305779 | FinCEN MSB Registration #31000298380846

5201 Waterford District Drive, 9th Floor, Miami, Florida 33126 | (323) 546-9392