TeleGiro Licenses and Complaints

Last Updated: February 2026

TeleGiro, Inc. is a licensed money transmitter and a registered Money Services Business (MSB) with the Financial Crimes Enforcement Network (FinCEN). TeleGiro provides payment and money transfer services in accordance with applicable state and federal laws.

TeleGiro is not a bank. Customer funds are held in For-Benefit-Of (FBO) accounts at regulated partner financial institutions.

Services Availability

TeleGiro services are currently available to residents of the following states:

Florida

TeleGiro, Inc. is licensed as a Money Transmitter by the Florida Office of Financial Regulation.

Florida Money Transmitter License Number: FT230000431

If you have a complaint regarding TeleGiro's money transmission services, you may contact TeleGiro customer support first using the contact information below.

If your issue is not resolved, you may contact the Florida Office of Financial Regulation:

Florida Office of Financial Regulation

200 East Gaines Street

Tallahassee, FL 32399

Phone: (850) 487-9687

Website: www.flofr.gov

New Jersey

TeleGiro, Inc. is licensed as a Money Transmitter by the New Jersey Department of Banking and Insurance.

New Jersey Money Transmitter License Number: 2305779

If you have a complaint, you may contact TeleGiro customer support first. If your issue is not resolved, contact:

New Jersey Department of Banking and Insurance

Division of Banking

20 West State Street, PO Box 040

Trenton, NJ 08625-0040

Phone: (609) 292-7272

Website: www.nj.gov/dobi

Federal Registration

TeleGiro, Inc. is registered with the Financial Crimes Enforcement Network (FinCEN) as a Money Services Business (MSB) and maintains an anti-money laundering program in accordance with the Bank Secrecy Act.

FinCEN MSB Registration Number: 31000298380846

Customer Support and Complaints

Customers are encouraged to contact TeleGiro first so that we may attempt to resolve any issue promptly before contacting regulators.

TeleGiro, Inc.

5201 Waterford District Drive, 9th Floor

Miami, Florida 33126

Phone: (323) 546-9392

Email: support@telegiro.com

Customer Support Hours: Monday–Friday, 9:00 a.m. – 6:00 p.m. Eastern Time

Languages: English and Spanish

Consumer Financial Protection Bureau

You may also submit a complaint to the Consumer Financial Protection Bureau (CFPB):

Phone: (855) 411-2372

Website: www.consumerfinance.gov

TeleGiro, Inc. — Licensed Money Transmitter

TeleGiro is a licensed money transmitter and not a bank.

Florida Money Transmitter License #FT230000431 | New Jersey Money Transmitter License #2305779 | FinCEN MSB Registration #31000298380846

5201 Waterford District Drive, 9th Floor, Miami, Florida 33126 | (323) 546-9392 | info@telegiro.com